Please find below some general information to help you with your planning for your trip to Scotland and your journey aboard The Royal Scotsman. 

For any additional information, you may also contact us here.

What your Journey Price Includes 
Prices include State Cabins in twin or single accommodation with private shower and toilet, table d'hôte meals daily, all alcoholic and other beverages, entertainment, all sightseeing excursions as shown in the itineraries and all applicable taxes. Prices do not include insurance, gratuities for Crew members and souvenirs.    

Travel Insurance
We recommend our guests to arrange suitable insurance to cover personal belongings, as well as cancellation/interruption, medical and luggage. Details of cancellation policies can be found in the booking conditions.

Passports and Visas
If you are not a citizen of the UK, you must be in possession of a valid passport which will remain valid beyond the duration of your journey. Depending upon which country issues your passport, you may need a visa for entry into the UK. You should check with your travel agent or government agency before travelling to the UK.  

Children and Pets
For safety reasons, children under 12 years and pets are not permitted on the train.

Wheelchair Access
Wheelchair users with restricted mobility are asked to contact us directly to discuss the suitability of a journey aboard The Royal Scotsman.

Special Diets and Allergies
Special diets can be accommodated with our Chef. Please ensure to tell us in advance of any allergies, food related or not, so that we can do our best to make your journey with us as enjoyable as possible.   

Health
Please do advise The Royal Scotsman office or your travel agent of any health restriction before travelling on The Royal Scotsman. No specific vaccinations are required for entry into the UK. It is, however, recommended that you consult your doctor or physician for requirements based on your travel itinerary, or for any personal health recommendations relating to your journey. Please note that there are no professional medical facilities on board The Royal Scotsman.

Smoking Policy
In accordance with Scottish Law, smoking is not permitted onboard the train at any time.

Check-In Procedure
The Royal Scotsman departs from Edinburgh Waverley Station. Guests are asked to check-in at the GNER First Class lounge at least 40 minutes prior to departure. You will be met by our Host and members of Crew who will transfer your luggage to the train.

Luggage and Storage On Board
Cabins on board The Royal Scotsman have limited space. We recommend that each guest travels with one suitcase and one carry-on bag. Twin State Cabins have luggage storage space under each bed which is 28'' wide x 9'' high (71cm x 23 cm). If necessary, facilities are available at The Sheraton Grand Hotel in Edinburgh for storage of extra luggage during your Royal Scotsman journey. However should you be staying at an alternative hotel, please ask the Hotel Manager. Prior to boarding please attach a Royal Scotsman luggage label/tag to each piece of your luggage.

What to Wear
For daytime excursions and relaxing on board the train, we recommend casual, comfortable clothing. In the evening smart attire is appropriate for our formal and informal dinners.

Electricity
There are electrical outlets in all cabins. Electricity in the UK runs on 220/240 volts.

Recommended Hotels
We are pleased to recommend these hotels for your stay before or after your Royal Scotsman experience. Please contact us to make a booking or contact the hotel directly.

The Balmoral, Edinburgh
This stylish hotel is located in the very heart of Edinburgh next to the main shopping area and railway station. The Balmoral offers 188 refurbished opulent suites and stylish rooms, many with views of the famous castle or old Town. When it comes to fine dining there is a choice of restaurants, including the Michelin starred Number One Restaurant, each with attentive but non-intrusive service. For the ultimate in relaxation, The Balmoral Spa is an exclusive retreat offering 5 treatment rooms, swimming pool, sauna and gymnasium.
Telephone +44 (0)131 556 2414
Email reservations.balmoral@roccofortecollection.com

The Howard, Edinburgh
This intimate five star retreat, set amidst the cobble-stoned streets of Edinburgh's New Town is a gem of a small hotel, where you'll be treated like a special guest in a private residence. Each of the 17 bedrooms, including five suites, has its own individual character.
Telephone +44 (0)131 274 7402
Email reserve@thehoward.com

The Goring, London
The Goring, voted the No.1 hotel in London, is the oldest and favourite family-owned five star de Luxe hotel. Next door to Buckingham Palace, with its own large private gardens, it is the ideal base for theatres, museums and shops. Its restaurant is a haven of all that is best in British food. All of its 71 beautifully appointed bedrooms are temples for dreams. 
Telephone +44 (0)20 7396 9000
Email reception@goringhotel.co.uk

Transportation after your Journey
On the final night of your journey, our crew will be pleased to reserve taxis/limousines for onwards transfers, eg. to the airport or your hotel. Please speak to the Train Manager.