We recommend you arrange suitable insurance to cover personal belongings, cancellation/interruption, medical and luggage. Details of cancellation policies can be found in our booking conditions.
If you are not a UK citizen, you must have a valid passport that will remain valid beyond the duration of your journey. Depending on which country issues your passport, you may need a visa for entry into the UK. Please check with your travel agent or government agency before travelling to the UK.
For safety reasons, pets are not permitted on the train. Please note children under the age of 12 are permitted travel, however please contact reservations to discuss full details.
Wheelchair users or those with restricted mobility are asked to contact us directly to discuss the suitability of a journey aboard The Royal Scotsman.
Special diets can be accommodated with our Chef. Please be sure to tell us in advance of any allergies, food related or not.
Please advise The Royal Scotsman office or your travel agent of any health restrictions before travelling with us. No specific vaccinations are required for entry into the UK. It is advised, however, that you consult your doctor or physician for requirements based on your travel itinerary, or for any personal health recommendations relating to your journey. Please note that there are no professional medical facilities on The Royal Scotsman.
In accordance with Scottish Law, smoking is not permitted on board.
The train departs from Edinburgh Waverley Station. Check-in is at least 40 minutes prior to departure at The Balmoral Hotel, after which our Host and Crewmembers will escort you and your luggage onto the train.
Cabins have limited space, therefore we recommend each guest travels with one suitcase and one carry-on bag. Twin State Cabins have storage space under each bed measuring 71cm x 23cm. If necessary, facilities are available at The Balmoral Hotel in Edinburgh for luggage storage during your journey. If you are staying at another hotel, please ask the Hotel Manager. Prior to boarding, please attach a Royal Scotsman luggage label/tag to each piece of your luggage.
For daytime excursions and relaxing on board, we recommend casual, comfortable clothing. In the evening we recommend a jacket and tie for informal dinners and black tie/tuxedo or kilt for formal dinners.
There are electrical outlets in all cabins. Electricity in the UK runs on 220/240 volts. You may wish to bring an adaptor for electrical appliances.
We are pleased to recommend a selection of hotels for your stay before or after your journey. Please contact us to make a booking or the hotel directly.
On the final night of your journey, our crew can reserve taxis/limousines for onwards transfers, for example to the airport or your hotel. Please speak to the Train Manager.